Before public launch

Support contact details, timelines and actual procedures need confirmation. This page alone does not represent Meta approval or legal review.

1. Send a request

Open the official Instagram @stamper_system and write: “I want to delete my StampiGram account and personal data.” Say whether you are a guest or a venue representative. Do not post personal information in public comments. Contact phone: +996 506 992 023.

2. Verify ownership safely

Support may need to check that the account belongs to you. Do not send a password, OTP, full card number or identity scan in your first message. Ask for a safe verification method first. This page does not collect personal data or automatically create a request.

3. Understand the consequences

Deletion may affect access to your profile, cards, rewards and in-app history. Mention an outstanding certificate or purchase dispute before deletion, without sharing payment secrets. A request does not remove a venue’s obligations under applicable rules.

4. Ask for the outcome

The response should explain what was deleted or anonymised and which records must remain and why. Some operations may be subject to recordkeeping, security or dispute requirements. Processing deadlines and backup-retention periods are not yet approved; no fixed turnaround is promised here.

Current limitations

Self-service deletion in the app and an automated Meta data-deletion callback are not claimed on this page. This is a request guide, not confirmation of completed deletion. The complete workflow needs testing and a permanent support channel before public launch.

Have a question?

Contact StampiGram

@stamper_system +996 506 992 023